Notice on Statutory Right of Withdrawal for Digital Content
In accordance with Article 16(m) of the EU Consumer Rights Directive and Article 86 of the Croatian Consumer Protection Act, consumers generally have a 14-day right to cancel online distance contracts. However, this right does not apply to digital downloads once the delivery performance has begun.
If you have already clicked your download link, generated your files, or accessed the digital assets inside your user dashboard, your contract is fully executed, and your right to withdraw is permanently lost.
If you have not downloaded or accessed your digital products and wish to submit a formal request to cancel your unperformed contract, please fill out the electronic cancellation interface below completely.
Withdraw from Contract
<h2 style="text-align:center; margin: 40px 0 20px;">Submit Your Withdrawal Request</h2>
<form method="POST" style="max-width: 700px; margin: 0 auto; background: #f9f9f9; padding: 30px; border: 1px solid #ddd; border-radius: 8px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Order Number / Transaction ID *</label>
<input type="text" name="order_number" required placeholder="e.g. ORD-123456" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Date of Purchase *</label>
<input type="date" name="purchase_date" required style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Full Name *</label>
<input type="text" name="full_name" required style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Email Address *</label>
<input type="email" name="email" required placeholder="your@email.com" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Company / Business Name *</label>
<input type="text" name="company" required placeholder="Write 'Private' or 'Individual' if not a company" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">VAT / Tax ID / OIB *</label>
<input type="text" name="tax_id" required placeholder="Write N/A or Private if individual" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Country *</label>
<input type="text" name="country" required placeholder="e.g. Germany, USA, Croatia" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Full Address *</label>
<input type="text" name="address" required placeholder="Street name and house number" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">City *</label>
<input type="text" name="city" required style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">State / Province / Region *</label>
<input type="text" name="state" required placeholder="Write N/A if not applicable" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Postal / ZIP Code *</label>
<input type="text" name="zip" required style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Product Name (optional)</label>
<input type="text" name="product" placeholder="e.g. Premium Ebook" style="width:100%; padding:12px; margin-bottom:15px;">
<label style="display:block; margin:15px 0 5px; font-weight:bold;">Reason for Withdrawal (optional)</label>
<textarea name="reason" rows="3" placeholder="Write here if you want..." style="width:100%; padding:12px; margin-bottom:15px;"></textarea>
<div style="background:#fff; padding:15px; border:1px solid #ddd; margin:20px 0;">
<input type="checkbox" id="confirm" required>
<label for="confirm" style="display:inline; font-weight:normal;">
I confirm that I have not downloaded, generated, or accessed the digital product(s) in any way.
I understand that if I have accessed the product, my right of withdrawal has been permanently lost
under Art. 16(m) of Directive 2011/83/EU and Art. 86 of the Croatian Consumer Protection Act.
</label>
</div>
<button type="submit" style="background:#333; color:white; padding:16px; font-size:18px; border:none; width:100%; cursor:pointer;">
Withdraw from Contract
</button>
</form>